Shelton's Heating & Cooling
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About Shelton's Heating & Cooling
Shelton's Heating & Cooling has served Manchester, Tennessee and the surrounding communities for years as a licensed air conditioning contractor. The business holds a 3.8-star rating from 82 customer reviews, providing residential AC repair, maintenance, and installation services to homeowners throughout the region. Operating Monday through Friday from 7:30 AM to 4 PM, the company can be reached at (931) 723-4996 for service calls.
While the company maintains a local presence in Manchester, customer reviews cite concerns about pricing transparency and warranty handling. One homeowner reported being quoted refrigerant replacement for a repair that did not require it, while another described installation issues with a mini-split system that developed a coil leak. These experiences highlight the importance of obtaining multiple estimates before authorizing major repairs.
Customer reviews document specific experiences with the company's service. Tim Hadden described a mini-split installation that leaked refrigerant repeatedly over two years, ultimately discovering the coil had a manufacturing defect and the warranty was never registered. Matt Puccini reported a new split system with persistent issues from day one, stating the technician admitted the installation differed from standard practice. Both reviewers recommended seeking second opinions before committing to repairs.
What Customers Say
The 3.8-star rating reflects mixed sentiment across 82 reviews. Three documented reviews cite significant concerns: pricing transparency issues, installation problems requiring multiple service calls, and warranty registration failures. Homeowners consistently recommend obtaining written estimates and verifying warranty documentation before authorizing work.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Installation & Unit Replacements
Full-service system installations and change-outs for residential and light-commercial properties, typically using Trane equipment but accommodating other brands on request; includes free installation estimates.
Repairs & Troubleshooting
Diagnostic and repair work for all makes and models, with emergency and after-hours service available; technicians handle refrigerant, electrical and component repairs.
Commercial Refrigeration & Chillers
Service and installation for commercial refrigeration, ice machines and chillers, including light-industrial projects and planned maintenance agreements.
Ductwork & Zone Control
Custom duct fabrication and installation plus zone-controlled system setup to balance airflow and improve comfort across multiple rooms or commercial zones.
Indoor Air Quality & Filtration
Clean-air filtration system installations and recommendations to reduce particulates and improve indoor air quality for homes and businesses.
Estimates, Financing & Payment Options
Free change-out bids and installation estimates, with payment accepted by cash, check, money order, major credit cards, and financing through Coffee County Bank.