Patton Plumbing Heating & A/C

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About Patton Plumbing Heating & A/C
Patton Plumbing Heating & A/C has kept southwest Tennessee comfortable since 2005, when the company opened its doors in Mason to serve a growing Memphis metro community. Today the contractor holds nearly two decades of field experience and maintains a 4.9-star average across more than 1,300 verified client reviews, earning a reputation for resolve where other technicians walk away. The team operates around the clock, seven days a week, dispatching trained specialists to neighborhoods including Collierville, Cordova, Germantown, and Bartlett, along with surrounding towns like Arlington, Oakland, and Somerville.
What distinguishes this contractor from the dozens of options crowding the region is its dual commitment to transparency and specialized equipment. The company offers a Smart Water Monitor and Shutoff system, giving homeowners real-time leak detection and automatic shutoff protection through a mobile app, a feature rarely available through independent HVAC shops. Patton also specializes in tankless water heater installation, handling both traditional storage units and on-demand systems, and provides flexible financing with zero-percent interest for up to twenty-four months, helping families manage larger investments without draining savings.
Reading through recent feedback reveals why clients refer neighbors without hesitation. Technician Colbey responded to a same-day call involving a stuck outdoor faucet hose bib, completing the replacement without disturbing surrounding pipes while explaining the repair process to a couple who had attempted the work themselves after watching online tutorials. Another reviewer detailed how Roy and his partner Cody returned twice to install new toilets after initially solving a separate water issue, taking time to educate the homeowner on system maintenance along the way. During routine maintenance calls, technician Forrest walks clients through every diagnostic step, showing airflow readings and filter conditions, a methodical approach earning praise across multiple five-star reports.
What Customers Say
The contractor maintains a 4.9-star average across 1,341 reviews, with every recent five-star report highlighting courteous timing, respectful home etiquette, and thorough explanations of parts and labor. One negative comment cited pricing concerns while every positive entry references technical competence or same-day availability.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Cooling system diagnostics, tune-ups, refrigerant recharging, and component replacement for homes experiencing reduced airflow or warm discharge.
Furnace & Heat Pump Service
Heating system repair, annual maintenance, and new equipment installation for gas furnaces, electric heat pumps, and dual-fuel setups.
Ductless Mini-Split Installation
Zoned heating and cooling for additions, garages, or older homes without existing ductwork, featuring inverter-driven efficiency.
Plumbing Leak Detection & Repair
Electronic leak location, pipe patching, sewer line repair, and emergency shutoff response for water emergencies.
Water Heater Services
Installation and repair of traditional storage water heaters and tankless on-demand units, including venting upgrades and code compliance.
Drain Cleaning
Hydro-jetting, drain snaking, and root removal for slow kitchen sinks, main sewer lines, and shower drains.
Indoor Air Quality Solutions
Filtration upgrades, UV germicidal lights, and whole-home ventilation improvements addressing allergens and humidity control.
Smart Water Monitoring
Automatic leak detection and remote water shutoff, integrating with mobile apps to protect homes during vacations or absences.