Garrett Supply Co.

Garrett Supply Co. operates as a family-owned HVAC parts wholesaler in Memphis, Tennessee, having built its reputation over years serving the local contractor community. The business holds strong ratings and has cultivated deep relationships with area HVAC technicians who rely on the company for parts procurement and technical support. Serving the Memphis metro area including Germantown, Bartlett, and Collierville, Garrett Supply Co. positions itself as the go-to resource for contractors seeking reliable parts and knowledgeable guidance. The company maintains standard weekday hours with Saturday availability, supporting professionals who need parts outside standard distribution channels.

What distinguishes Garrett Supply Co. from large chain distributors is their commitment to treating each contractor's business as if it were their own. Reviewers consistently highlight the knowledgeable staff who provide expert guidance in selecting the correct parts, saving contractors from costly ordering errors. The company offers competitive pricing that undercuts major competitors, with multiple reviewers noting significant savings compared to other supply houses. Their delivery service earns frequent praise for speed and accuracy, helping contractors maintain their promised timelines with homeowners.

Customer stories from reviews paint a vivid picture of the service ethic driving this business. Wesley, whom longtime customers recognize from his previous work at another supply company, has carried forward a dedication to relationship-building that keeps contractors coming back. One technician recounts how Garrett's helped him source parts other suppliers could not locate, preventing a costly delay on a customer job. Another review describes the team as always on point, delivering correctly specified components that prevent callback issues. Rob Thomas specifically notes the weekly reliance on their fast, accurate parts deliveries, a testament to the reliability contractors demand.