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Claim This BusinessService Experts Memphis has operated as a trusted HVAC contractor in the Memphis area since 1971, building nearly five decades of community trust through licensed, bonded, and ACE-certified technicians. With a 4.9-star rating from 1,401 reviews, the company maintains round-the-clock availability serving Memphis proper alongside communities like Germantown, Collierville, Bartlett, and Southaven, Mississippi. This combination of local roots and national brand resources positions them as a go-to option for homeowners seeking both neighborhood familiarity and institutional backing.
What distinguishes Service Experts Memphis is their Lennox elite dealer status, offering customers rebates up to $1,800 on qualifying new system installations during promotional periods. Their Service Experts Guarantee commits every installation to manufacturer specifications, ensuring equipment performs exactly as engineered. The Advantage Program provides members with new high-efficiency equipment, zero down payment options, priority service scheduling, and included annual maintenance, a comprehensive shield against unexpected repair costs and system failures.
Reviewers repeatedly highlight specific technicians who exceeded expectations. Dak and Nick arrive early or same-day during winter storm preparations, according to Brittany Davis, who praised their proactive communication ahead of harsh weather. James McGuffee's review describes Ramon and David installing a complete new AC system within 24 hours during extreme summer heat, with fair pricing and short-term financing. Jennifer Hudson cites Nick's thorough diagnostic work on a failing furnace and rapid water heater replacement setup, demonstrating the kind of multi-system expertise that keeps membership holders returning.
Overwhelmingly positive feedback centers on technician skill and trustworthiness: 4 of 5 sampled 5-star reviews specifically name a technician (Dak, Nick, Matthew Taylor, Ramon, or David) and praise their diagnostic thoroughness orSame-Day responsiveness. The lone 1-star review cites a no-show incident with a technician, suggesting consistency challenges that most customers do not experience given the company's 4.9 aggregate rating across 1,400+ reviews.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, refrigerant recharge, compressor repairs, and newsystem installations including 24-hour emergency availability.
Furnace repair, heating maintenance, and new furnace installation to prepare homes for Memphis winters.
Year-round heating and cooling solutions including variable-speed and efficiency-rated systems for residential use.
Air filtration, purification systems, humidity control, and ventilation improvements for healthier home environments.
Tank and tankless water heater repair, replacement, and installation for plumbing needs beyond heating.
System design, installation, and maintenance for commercial buildings and business properties.
Duct inspection, repair, sealing services to improve system efficiency and indoor air distribution.
Advantage Program and Maintenance+ plans offering priority service, annual tune-ups, and exclusive member discounts.