Quality Plumbing, Heating, Cooling & Electrical

Quality Plumbing, Heating, Cooling & Electrical has built a solid reputation in Morristown and surrounding East Tennessee communities over of earning the trust of 177 homeowners who have left reviews. With a 4.8-star rating across those reviews, the company operates Monday through Friday from 8 AM to 5 PM, providing plumbing, heating, cooling, and electrical services to residential customers throughout the greater Morristown area. The company appears to handle both routine maintenance and emergency situations, serving customers who need fast response times when systems fail unexpectedly.

What distinguishes this contractor is the breadth of trades handled by in-house teams rather than subcontractors. Multiple reviewers mention separate specialists handling HVAC inspections, electrical inspections, and plumbing inspections during the same service call, suggesting coordinated multi-trade expertise. Several customers specifically mention heat pump installations, indicating the company works with modern heating and cooling technology common in the region. Customers also reference financing options through Tanner, suggesting the company offers payment assistance for larger purchases like new equipment installations.

Customer stories from reviews reveal technicians who respond when circumstances demand urgency. Shaun arrived at one customer's home on a Friday evening around 6 PM to restore water service, preventing an extended inconvenience. Dustin and Chelsea installed a new heat pump for a customer whose home needed warming, with the team also handling duct cleaning during the same visit. Trevor, Justin, Austin, and Trace completed an HVAC installation and duct cleaning job, arriving promptly as scheduled and working efficiently. Nicholas Lamb conducted a thorough HVAC inspection, explaining results across each system component, while Elijah handled electrical inspection with similar attention to detail.