Childs Heating & Air

Family-owned Childs Heating & Air has earned a 4.9-star rating across 239 reviews serving Mt. Juliet and the greater Wilson County area since its founding. Operated by Justin and Charlotte, this contractor provides residential HVAC repair, maintenance, and installation services with 24-hour availability for emergency calls. The company holds proper licensing for Tennessee and maintains a strong reputation for honesty and technical expertise among homeowners in the community.

Unlike many HVAC companies that rotate technicians, Childs Heating & Air emphasizes consistent service by sending the same technician to each customer, allowing homeowners to build trust with one familiar professional rather than explaining their system repeatedly to different faces. Reviewers consistently note that Justin identified safety issues previous contractors missed, including a serious problem that four other HVAC providers overlooked. This attention to detail and commitment to thorough diagnostics sets the company apart from standard repair services.

Customers describe Justin arriving within two hours of their call during urgent situations, providing same-day service without extra emergency fees. One reviewer shared that Justin first walked them through self-diagnosis over the phone to avoid an unnecessary service visit, demonstrating the company's prioritize of customer interests over immediate revenue. Another homeowner noted Justin fixed their AC unit within two hours of parts arriving, keeping them informed throughout the repair process.