Mt. Juliet Heating & Air

Mt. Juliet Heating & Air operates as a heating contractor in Mt. Juliet, Tennessee, holding a 1.5-star rating across 15 customer reviews. The business maintains round-the-clock availability from Monday through Saturday, with Sunday as the sole closed day. Their contact number is (615) 754-4046. While the company lists Tennessee, Alabama, Kentucky, and Florida on their website, the specific Tennessee service area remains the primary focus for this listing. The business offers both HVAC and plumbing services according to their website, though the breadth of their multi-state presence warrants clarification.

The company provides standard residential HVAC offerings including air conditioning repair, ductless mini-split systems, heating repair, indoor air quality solutions, full system replacements, smart thermostat installations, and whole-house dehumidifiers. Their commercial HVAC division serves business clients. Plumbing services encompass drain cleaning, pipe upgrades, water heater installation, toilet installations, and trenchless pipe repair. The website references common equipment brands without specifying exclusive dealer partnerships or specialized certifications that would distinguish their service from regional competitors.

Customer feedback reveals consistent service challenges. Multiple reviewers report repeated service calls without lasting repairs, with one homeowner spending $1,000 across four visits within five weeks for an air conditioning issue. Another customer describes a sizing problem that persisted after equipment replacement, with promised follow-up calls never fulfilled despite five separate contact attempts. Reviewers cite instances of unexpected overtime charges applied to standard weekday service calls and note communication breakdowns where staff promised callbacks from technicians who never contacted customers. One reviewer explicitly recommends against using the service, citing concerns over financial transactions without resolution.