Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessBudget Heating & Air Conditioning has operated in New Market, Tennessee for years, building a reputation grounded in transparent pricing and reliable service. The company holds 286 verified reviews with a 4.9-star average, a metric that reflects consistency rather than flash. Their service fleet responds to calls across the region, handling residential heating and cooling systems for homeowners who expect technicians to arrive when promised.
What distinguishes this contractor is their willingness to absorb inconvenience on the customer's behalf. Multiple reviewers describe receiving a free loaner unit when their system required ordering a replacement, avoiding days without climate control during sweltering Tennessee summers. This gesture reflects operational flexibility rather than a formal program, the kind of response that emerges when technicians have authority to solve problems without escalated approvals. The company maintains standard hours seven days a week, accommodating homeowners who cannot schedule service during typical work windows.
Customer stories from reviews illustrate their approach. Jacob arrived on time, diagnosed a failing blower motor, located a replacement part, and completed installation all within the same day. James and owner Ray expedited a call during cold weather so a customer with pets could restore warmth quickly. These scenarios, same-day restoration, holiday-weekend responsiveness, handling parts logistics without passing delay to the homeowner, represent the service model reviewers consistently praise.
Five of six reviewers awarded 5 stars, with specific praise for same-day repair completion (Jacob), free loaner units during system replacements, and fair labor pricing. One 1-star review cites a labor rate dispute involving warranty work. The contrast reveals strong positive sentiment around responsiveness and problem-solving, with a single concern about cost transparency in warranty-related charges.
| Sunday | 8 AM–9 PM |
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| ThursdayToday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |