Walmart

Walmart in New Tazewell operates as a neighborhood General merchandise store serving the local community through its retail location at 638 Cully West Road. The store maintains a 4.0-star average rating gathered from 1,884 customer reviews, indicating generally favorable shopping experiences among those who have visited. Operating daily from 6 AM to 11 PM, the location provides accessible shopping hours for residents throughout Claiborne County and surrounding areas.

This particular Walmart location functions as a limited-assortment store focusing on General merchandise rather than a full Supercenter format. Customers noting smaller grocery selections are directed to adjacent Ingles grocery for expanded fresh food options. The store compensates through robust customer service offerings including MoneyGram money transfers, convenient curbside pickup services, and knowledgeable cashier assistance for everyday transactions.

Multiple reviewers highlight exceptional acts of customer care from team members at this location. Rocky Hensley described how employee Kelly Russell personally assisted him through the entire store while he recovered from a right-arm injury, completing shopping that would have taken 45 minutes in under 5 minutes. Another customer shared regular positive experiences sending monthly MoneyGrams through customer service, praising staff knowledgeability.