Trivett's Heating and Cooling LLC

Trivett's Heating and Cooling LLC has earned a reputation as a reliable HVAC provider in Newport, Tennessee, maintaining a 4.9-star average across 45 customer reviews. The company operates around the clock, every day of the week, ensuring residents of Newport and the surrounding East Tennessee communities have access to heating and cooling support when they need it most. This continuous availability reflects a commitment to serving homeowners facing unexpected system failures.

What distinguishes Trivett's from other area contractors is the direct communication customers experience with the ownership team. Multiple reviewers note speaking directly with Tyler, the owner, who provides upfront pricing and takes time to explain repair options. The company avoids recommending unnecessary parts or services, instead showing homeowners the exact components needing attention and walked through the associated costs before proceeding with work.

Customers consistently highlight specific technicians who went beyond standard service expectations. When Tina Griffore faced a heating crisis after another contractor left her without heat during December, Tyler diagnosed and repaired both her HVAC system and a faulty breaker the previous company had overlooked, completing the work within an hour. Annette Gearns experienced an emergency heating failure during a Saturday snowstorm and received a same-day response from Tyler, who arrived promptly and explained every step of the repair process. These scenarios illustrate why reviewers trust Tyler and his team inside their homes.