Helton's Service Company, Inc.

HVAC contractor
4.7(109 reviews)
7491 Nolensville Rd, Nolensville, TN 37135
Helton's Service Company, Inc.

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About Helton's Service Company, Inc.

Helton's Service Company has served Nolensville and surrounding Middle Tennessee communities since 1989, making it one of the most established HVAC contractors in the region. With a 4.7-star rating from 109 reviews, the company has built a reputation spanning three and a half decades. Based in Hermitage at 3522 Central Pike, Helton's provides heating, cooling, and plumbing services to neighborhoods including Franklin, Brentwood, Mt. Juliet, Murfreesboro, and Nashville. The family-owned business operates with two phone lines, 615-248-8407 and 615-776-5744, offering standard hours from 9 AM to 5 PM daily plus 24/7 emergency availability.

As a Carrier dealer, Helton's offers equipment from one of the industry's most recognized brands, but their expertise extends well beyond a single manufacturer, they service and repair all makes and models. The company distinguishes itself through bundled trade capabilities, handling not only HVAC but also plumbing repairs, electrical work, and commercial refrigeration. Their service agreements include a notable 2-year free maintenance program for customers who schedule tune-ups, and they provide extended warranties on new equipment. For homeowners concerned about indoor air quality, Helton's installs air cleaners, ultraviolet lights, humidifiers, and zoning systems.

Reviewers consistently name specific team members who delivered exceptional service. When Catherine Olim's furnace failed on a frigid morning, David Helton and his team installed a replacement before temperatures dropped below freezing that same day. Nathan Williams experienced a heat system failure and received a callback within six minutes of his initial contact, owner David Helton arrived with three technicians, completed a full replacement in three hours, and returned that evening to verify everything functioned properly. One reviewer noted Helton's saved $10,000 by cleaning an HVAC unit that two other companies claimed needed total replacement.

What Customers Say

Emergency response appears frequently across reviews, multiple customers cite same-day or same-night arrivals during system failures, with one reviewer noting a 6-minute callback response. Pricing transparency features prominently; positive reviews praise fair quotes and cost-saving recommendations, while negative feedback occasionally mentions higher costs. Named technicians David, his son, Tyler, and office manager Wendy receive consistent mention for professionalism, honesty, and expertise.

4.7 · 109 reviews
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Working Hours

Sunday9 AM–5 PM
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
ThursdayToday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–5 PM

Services

HVAC Installation & Replacement

Full heating and cooling system installation, including new construction, upgrades, and equipment retrofit projects.

HVAC Repair & Maintenance

Diagnostic repair services and preventive maintenance tune-ups, with available service agreements and 2-year free maintenance programs.

Plumbing Repair

Emergency plumbing repairs including water heater installation and tankless water heater replacement.

Electrical Repair

Residential electrical repair services handled by licensed specialists.

Commercial Refrigeration

Commercial refrigeration repair and maintenance for businesses needing cold storage equipment service.

Indoor Air Quality Solutions

Installation of air cleaners, UV lights, humidifiers, ventilators, and zoning systems to improve home air quality.

Thermostats & Zoning

Installation of programmable thermostats and zoning products for customized temperature control throughout the home.

Frequently Asked Questions