Buck's Heating & Air Conditioning
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Buck's Heating & Air Conditioning has served Oak Ridge, Tennessee and surrounding communities as a heating contractor for residents needing furnace repair, AC service, and system replacements. The business maintains a 3.7-star average rating drawn from 12 customer reviews, representing a mix of highly satisfied clients and those reporting significant service challenges. Potential customers can reach the contractor directly at (865) 482-9836 to discuss heating and cooling needs. The rating reflects polarized customer experiences, with several reviewers praising honest diagnostics and others expressing frustration over communication delays and warranty follow-through.
Without a published website, specifics about brand partnerships, manufacturer certifications, or specialized equipment offerings remain unavailable. However, customer reviews reference service across multiple system types and ages, including units installed years prior. The contractor appears to handle diagnostic challenges that other companies declined to attempt, with one reviewer noting savings from avoiding an unnecessary new unit purchase. Another reviewer referenced warranty work on an older system, suggesting experience with legacy equipment common in the region.
Customer stories from reviews highlight varied technician interactions. One reviewer described a same-day response that restored a non-functioning HVAC system to better performance than recent memory. Another recounted being told a new unit was needed, only to have the system revived through honest repair instead. Negative reviews consistently cite difficulty reaching the technician by phone and delayed return calls, with some customers electing to hire competing companies after extended wait periods.
What Customers Say
Three of seven readable reviews give five-star ratings describing honest assessments, same-day arrivals, and cost savings compared to proposed unit replacements. Four reviews rate one star, citing missed callbacks after warranty promises, unreachable phone lines, and a three-week delay without resolution. Positive feedback emphasizes repair skill while negative feedback focuses on communication failures.
Services
Heating System Repair
Furnace and heat pump diagnostics and component-level repairs, addressing ignition issues, thermostat malfunctions, and heating failures.
AC Repair & Service
Air conditioning troubleshooting, refrigerant handling, compressor issues, and cooling performance restoration.
System Maintenance
Preventive tune-ups and seasonal inspections to maintain equipment efficiency and extend system lifespan.
New Equipment Installation
Complete HVAC system replacements and new construction installations for residential properties.
Emergency Service
Same-day response available according to multiple positive reviews describing urgent repair situations.