Proctor & Graves Service Company

Proctor & Graves Service Company operates as a licensed and bonded mechanical contractor based in Old Hickory, Tennessee, delivering round-the-clock HVAC, plumbing, and facility services across the greater Nashville metropolitan area including Mount Juliet. Founded to serve both commercial properties and residential homeowners, the company has accumulated 42 customer reviews earning a 4.7-star average rating. Their 24-hour emergency availability means customers can reach a live staff member any time of day or night, never an answering service. The business maintains a physical office at 631 Old Hickory Boulevard and can be reached directly at (615) 255-3337 for urgent heating and cooling needs.

What distinguishes Proctor & Graves from neighboring contractors is their dual-trade capability under one licensed operation. As a commercial mechanical contractor, they handle complex HVAC system installations, equipment replacements, and repairs alongside comprehensive plumbing services including jetter equipment for specialized drain cleaning. The company advertises a 3.5% convenience fee for credit card transactions, which provides transparent pricing flexibility. Their facility services division extends to painting, interior/exterior lighting, ceiling tile repairs, and locksmith services, offering property owners a single point of contact for diverse maintenance needs. This breadth eliminates the need to coordinate multiple specialty subcontractors for different trade issues.

Customer testimonials reveal why the company has earned its strong reputation. When Greg Clemens' water heater failed late at night, service coordinator Jerrod Waffird arrived at his residence within one hour and arranged for a full installation crew on-site by morning, completing the job before lunch. First-time homebuyers Kia and her husband contacted the company based on their five-star rating, and technician Ben Deane arrived to perform plumbing services while providing valuable maintenance guidance for their new property. For routine care, technician Dylan conducts semi-annual HVAC maintenance inspections, arriving on time and maintaining professional conduct throughout the process.