Shankle's Heating & Cooling
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Claim This BusinessAbout Shankle's Heating & Cooling
Shankle's Heating & Cooling holds a 5.0-star rating across 62 reviews, positioning them as a top-rated HVAC contractor serving Paris, Camden, Dover, McKenzie and surrounding areas in western Tennessee. Founded in 1985, the company has maintained operations under three successive stewards, with the current leadership transition occurring in April 2023. Their team combines more than 40 years of collective experience, offering both residential and light commercial heating and cooling services.
The contractor distinguishes itself through several specific capabilities. They maintain an in-house sheet metal fabrication shop, allowing custom ductwork and metal repairs without subcontracting. Their service fleet includes Rheem equipment, and they offer a preventative maintenance membership program that reviewers note includes annual discounts. The company provides upfront pricing across their service menu, with diagnostic calls at $99 and tune-up services at $129.
Customer reviews highlight rapid response during temperature emergencies. One reviewer described Josh arriving within two and a half hours of a morning call, providing multiple repair options while prioritizing cost savings. Another reviewer noted Steve resolved their issue with a simple, inexpensive solution. During an extreme heat warning, Brittany Tolley's review describes a 30-minute arrival time after her AC failed, with the team working efficiently to restore cooling by evening.
What Customers Say
All five-star reviews praise specific technicians by name, with Josh, Steve, and the team receiving multiple mentions. Three reviewers describe sub-30-minute arrival times during heat-related emergencies. Response speed and transparent pricing appear across the most detailed reviews.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic calls at $99 for troubleshooting, unit cleaning at $89, and tune-up services at $129 covering both heating and cooling systems.
Heating System Service
Furnace and heat pump repair, tune-up, and maintenance services available through their preventative maintenance membership program.
Unit Replacement & Installation
Full HVAC system installation with 8-hour estimated duration; pricing varies based on equipment selection.
Sheet Metal Fabrication
Custom metal work for ductwork and HVAC units, performed in-house rather than subcontracted.
Preventative Maintenance Membership
Annual membership program with scheduled cleanings and maintenance discounts, noted by reviewers as including yearly contract savings.