Knox Heating & Air Conditioning

Knox Heating & Air Conditioning operates as a residential air conditioning contractor serving Powell, Tennessee, and adjacent communities in the Knoxville metropolitan area. The business holds a 4.0-star average rating compiled from fourcustomer reviews, reflecting a mixed performance record that includes both highly satisfied clients and significant complaints regarding diagnostic procedures and customer interaction.

The contractor maintains around-the-clock availability six days per week, with Sunday designated as the sole day of rest. This scheduling model enables same-day response to cooling system emergencies, a capability frequently praised in positive reviews where technicians arrived during holiday weekends to restore failed split-system equipment.

Customer feedback highlights several specific service experiences: one reviewer recounts emergency arrival on a holiday weekend to repair a split-unit system at fair pricing, while others describe multi-year relationships marked by dependable service and transparent billing. A dissenting voice describes a diagnostic oversight involving a motor-run capacitor that was not examined during a $715service call, resulting in a breakdown and subsequent confrontation when the customer questioned the diagnostic process.