Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Sevierville and the surrounding Tennessee communities as a locally situated appliance repair provider operating from 217 Forks of River Parkway. The business holds a 4.6-star average rating drawn from 89 customer reviews, indicating generally positive service reception within the local market. Operating seven days per week from 6 AM to 10 PM provides broad accessibility for homeowners seeking weekday or weekend appointment windows.
The Sears brand partnership distinguishes this contractor, leveraging manufacturer-direct parts ordering and specialized diagnostic training specific to major home appliance lines. This connection to a nationally recognized brand infrastructure supports access to OEM components and technical resources that independent service providers may not carry in inventory.
Reviewer accounts name specific technicians including William, described as knowledgeable and proficient in handling a refrigerator repair, and another professional noted for maintaining a comfortable home environment during service calls. One reviewer detailed a same-day response scenario during a holiday weekend when their refrigerator ceased cooling entirely, requiring immediate intervention to prevent food spoilage. Another customer scenario involved a microwave repair completed after scheduling delays attributed to automated scheduling systems, with the technician ultimately delivering satisfactory results despite the extended wait.
What Customers Say
Three of five detailed reviewers awarded five-star ratings, with technician William earning direct mention for proficiency. Negative reviews center on communication breakdowns and unresolved original issues persisting after service rather than pricing or diagnostic accuracy.
Working Hours
| Sunday | 6 AM–10 PM |
| MondayToday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnostic and repair service for refrigeration units including ice makers, temperature control systems, and door seals.
Freezer Repair
Freezer cooling system repairs addressing compressor issues, fan malfunctions, and frost accumulation.
Microwave Repair
Microwave oven repair covering heating components, turntables, and control panel malfunctions.
Furnace Repair
Heating system repair for residential furnaces, though some brands may fall outside service scope.
Appliance Parts Ordering
OEM parts procurement through Sears manufacturer partnerships for brand-specific component replacements.
Diagnostic Services
Professional appliance troubleshooting to identify malfunction causes before repair recommendations.