Integrity Service Heating & Cooling LLC

Integrity Service Heating & Cooling LLC has operated from Soddy-Daisy for over four decades, building a reputation as a fourth-generation family business with a Master Mechanical Contractor license and nationally certified technicians. The company maintains a 4.7-star rating across 55 verified reviews, serving both residential homeowners and commercial clients throughout the Chattanooga metro area including Soddy-Daisy, Hixon, and the surrounding Hamilton County communities. Their office at 106 Karen Drive handles service calls Monday through Friday from 8 AM to 4:30 PM, with 24/7 emergency availability for systems that fail outside regular business hours.

What distinguishes Integrity Service is their unwavering commitment to transparent diagnostics and customer education. Unlike contractors who recommend immediate replacements, owner Chris personally spends an hour or more examining systems, showing homeowners real-time footage of components like heat exchangers to verify actual damage. They back their installations with competitive warranties including labor coverage, and offer financing through Synchrony to make new system purchases manageable. Their restaurant division handles specialized equipment including walk-in coolers, walk-in freezers, ice machines, and exhaust hood systems, providing the 24/7 emergency response that food service establishments require to protect inventory and maintain health codes.

Customer reviews highlight specific technicians who went above and beyond. Ray Parker described how Integrity beat a competitor's quote by hundreds of dollars while offering a better warranty, completing the installation the day before Thanksgiving after his unit failed. The Merritts' review detailed how Chris performed a thorough diagnostic after another company claimed their furnace had a cracked heat exchanger, used camera evidence to show the component was actually in excellent condition, and saved them from an unnecessary $7,000 replacement. Mark Liskey credited Chris and his team for professional same-day installation of a new American Standard 5-ton unit after their 18-year-old system failed.