Flatt's Heating & Cooling

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About Flatt's Heating & Cooling
Flatt's Heating & Cooling operates from Sparta, Tennessee, delivering heating and cooling solutions to residents across the upper Cumberland region. The company celebrates fifteen years in business with a team boasting over twenty-five years of combined field experience. Customer feedback collected across fifty-three verified reviews averages an impressive 4.8-star rating, reflecting consistent service quality. The contractor maintains active service agreements throughout Sparta, Cookeville, Crossville, Smithville, Spencer, McMinnville, Monterey, and Fairfield Glade, serving both homeowners and commercial properties from new construction projects to existing building upgrades.
The company distinguishes itself through a structured MVP preventative maintenance program designed to catch equipment issues before they become System failures. Financing options enable homeowners to proceed with system replacements or major upgrades without immediate full payment. Their service menu covers the full spectrum of comfort equipment including traditional split-system air conditioners, high-efficiency heat pumps, ductless mini-split configurations for zone-controlled cooling, indoor air quality enhancements, and complementary systems such as standby generators, gas line installations, and water heater equipment. Residential clients benefit from same-day service availability while commercial accounts receive specialized attention for refrigeration equipment, walk-in cooler installations, and tenant improvement projects.
Customer testimonials reveal specific team members delivering exceptional service. Technician Nick responded during winter storm conditions to diagnose and repair a heating system failure, additionally identifying a system function that was not enabled from original installation. Reviewers specifically commend Zach and Joey, with one customer noting she had never trusted an HVAC company before due to poor prior experiences until working with this team. A new construction client described receiving competitive pricing and responsive follow-up adjustments after a complete system install, recommending the company for quality work performed quickly.
What Customers Say
Forty-seven of fifty-three reviews award five stars, with multiple customers highlighting emergency response during extreme weather. Technicians Nick, Zach, and Joey receive direct mention across satisfied , with specific praise for diagnostic skill and honest communication. The MVP maintenance program appears in three positive reviews as a signed add-on service.
Working Hours
| Sunday | 12–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 9 AM–5 PM |
Services
AC Installation & Repair
Complete split-system air conditioner installation, repairs, and troubleshooting for all major brands.
Heating System Services
Furnace installation, heating repairs, and heat pump solutions for winter comfort needs.
Ductless Mini-Split Systems
Zone-controlled cooling and heating for home additions, garages, and hard-to-condition spaces.
Indoor Air Quality
UV light installation and air purification products to improve household air filtration.
Preventative Maintenance
The MVP scheduled maintenance program for ongoing system care and early problem detection.
Commercial Refrigeration
Walk-in cooler installation and commercial refrigeration equipment services.
Generator & Gas Line Installation
Standby generator setup and gas line installation for supplemental comfort systems.