HVASupply

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About HVASupply
HVASupply is an air conditioning contractor based in Strawberry Plains, Tennessee. The business holds a rating of 2.0 stars from 4 customer reviews, placing it below average for local HVAC providers. Operating under the HVASupply name, the company serves residential and light commercial customers in the greater Knoxville metropolitan area, including nearby communities such as Seymour and Corryton. Prospective clients should note that the business currently lists no published working hours, which may affect accessibility for scheduling appointments.
Customer feedback reveals significant concerns about business operations and service delivery. Multiple reviewers cite issues with order fulfillment, including one customer who reported paying for a part that was subsequently canceled after one week with no stock available. Another reviewer describes encountering inaccurate website information and characterizes interactions as involving a negative attitude. These patterns suggest challenges with inventory management and customer communication that homeowners in Strawberry Plains should carefully evaluate before engaging this contractor.
Named technicians do not appear in the available review content for HVASupply. One reviewer recounts a scenario where the business took payment for an ordered part, then informed the customer a week later that the item was out of stock and the order would be canceled, leaving the customer without the needed component during high summer temperatures. A separate reviewer describes receiving incorrect information from the company website and encountering a discourteous response when seeking assistance.
What Customers Say
All three detailed reviews assign 1 star, citing order cancellation after payment, inaccurate website information, and discourteous customer service. No positive sentiment appears in the available feedback.
Services
AC Repair
Diagnostic and repair services for air conditioning systems, though customer feedback raises concerns about parts availability.
AC Maintenance
Routine maintenance and tune-up services for residential cooling systems.
Parts Supply
The business appears to supply HVAC components, though reviewers report inventory issues and order cancellations.
System Installation
Installation services for new air conditioning equipment, though specific scope and warranty terms are not detailed.
Troubleshooting
Diagnostic services to identify system issues, though one reviewer reports inaccurate information provided.