Raymond Caylor Heating & Cooling

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Raymond Caylor Heating & Cooling
Raymond Caylor Heating & Cooling maintains a 4.7-star average across 98 customer reviews in Tazewell, Tennessee. Family owned and operated, this contractor operates from two locations serving the tri-state region: the main office on Highway 25E in Tazewell and a valley location on TN-63 in Cumberland Gap. The company provides residential heating and cooling services with 24-hour availability seven days a week, ensuring homeowners have access to emergency support regardless of when equipment failures occur.
As a certified Trane dealer, Raymond Caylor Heating & Cooling partners with a manufacturer recognized for engineered climate solutions and comprehensive warranty coverage. The Trane relationship gives customers access to systems backed by national service commitments, and installers work with equipment designed for regional climate demands ranging from humid summers to freezing winter conditions. Customer reviews specifically reference the 10-year Trane guarantee as a factor in purchase decisions, noting that factory-backed coverage provides confidence beyond standard limited warranties.
Homeowners describe receiving same-day service during urgent situations. One reviewer noted their heat pump failed to defrost after an ice storm, and a technician arrived within three hours and worked outdoors in 17-degree temperatures to complete repairs. Another customer reported their 27-year-old system required replacement, and the crew completed full installation within a single day. Multiple five-star reviews praise the professional conduct of installation crews and the responsive nature of customer service representatives who coordinate service calls.
What Customers Say
Ninety-eight reviews average 4.7 stars, with six of seven sampled reviews awarding five stars. Customer feedback consistently praises same-day emergency response times, single-day installation completion, and professional conduct of service technicians. No negative sentiment appears in the sampled review set.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Air Conditioning Repair
Diagnostic services and component replacement for residential cooling systems not functioning properly.
Heating System Repair
Heat pump and furnace repair services addressing heating failures, defrost issues, and component malfunctions.
New HVAC Installation
Complete replacement of aging or failed heating and cooling systems with professional installation crews.
Routine Maintenance
Scheduled service visits to maintain system efficiency and prevent unexpected failures.
Trane Equipment Sales
Sales and installation of new Trane heating and cooling systems with manufacturer warranty coverage.