Honest A/C LLC

Honest A/C LLC is a Ten Mile-based HVAC contractor serving the broader East Tennessee community with a perfect 5.0-star rating across 38 verified client assessments. This locally-operated small business specializes in delivering precise heating and cooling solutions, with particular strength in diagnosing complex system failures that other contractors miss. Whether addressing aging infrastructure in older homes or installing modern high-efficiency heat pumps, the team approaches each assignment with careful system evaluation. Their service area encompasses Ten Mile and surrounding East Tennessee communities, providing both routine maintenance and emergency response capabilities.

What distinguishes Honest A/C LLC from neighboring contractors is their commitment to transparent diagnostics and thoughtful system sizing rather than defaulting to immediate replacement recommendations. Multiple reviewers noted that technicians identified specific mechanical issues, such as disconnected heating coils or undersized cooling capacity, explaining precisely why repair Rather than new equipment would resolve the problem. The business maintains an Amana partnership, with one reviewer specifically referencing involvement from the regional Amana representative during installation and programming. They also accommodate challenging scheduling constraints, having completed full system installations within single-day windows during extreme weather events.

Clients consistently highlight specific team members who managed their projects, including the technician (Tony) who performed detailed assessments for one reviewer facing cooling failure during a snow storm window. Another reviewer described working with a technician (Katelynn) who coordinated a same-day heat pump installation during a brutal heat wave while the homeowners maintained work-from-home requirements. The most comprehensive review described a multi-zone system replacement involving mismatched components, where the team brought in external technical support and collaborated with a regional Amana representative to properly program and balance the new equipment.