Parham Heating, Cooling, Plumbing & Electric, LLC

Parham Heating, Cooling, Plumbing & Electric, LLC is a locally owned contractor serving Trenton, Tennessee, and surrounding communities. With 2084 customer reviews generating a 4.8-star average rating, this Multi-trade company handles heating, cooling, plumbing, and electrical work for both residential and light commercial clients. The company operates Monday through Saturday from 7 AM to 7 PM, providing flexible scheduling for homeowners who need service during standard working hours. Customers in the Trenton area have relied on Parham for everything from emergency repairs to planned equipment upgrades.

What distinguishes this contractor is the hands-on involvement of ownership in customer satisfaction. When issues arise, founder Chris Parham personally contactsdisgruntled customers to resolve problems, often sending entire crews to ensure work meets quality standards. Reviewers note the company honors maintenance programs and stands behind repairs, with one customer citing a scenario where the owner followed up proactively after a communication breakdown. The review history demonstrates a commitment to retaining long-term rather than simply completing transactions.

Customer stories from reviews illustrate the company's responsiveness. When one homeowner's furnace failed ahead of asnowstorm, Parham coordinated a same-day assessment and installed a completenew heating and cooling system within 48 hours, ensuring warmth before severe weather arrived. Another reviewer describes how five service professionals were dispatched to address concerns after the owner became aware of dissatisfaction. These accounts suggest the company prioritizes urgent situations and empowers technicians to solve problems thoroughly.