Randy's Heat & Air LLC
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About Randy's Heat & Air LLC
Randy's Heat & Air LLC has served Watertown and the surrounding Middle Tennessee region since its establishment, providing residential and commercial heating and cooling solutions. The company maintains an outstanding 4.8-star rating across 33 verified customer reviews, reflecting consistent service quality and reliability. Located at 807 E. Main Street in Watertown, the contractor operates 24 hours daily except Sundays, ensuring availability for both scheduled maintenance and emergency calls. As afull-service HVAC company, Randy's Heat & Air handles new installations, replacements, repairs, and preventive maintenance programs for homes and businesses throughout the area.
The company distinguishes itself through a commitment to transparent pricing and efficient service delivery. Unlike contractors who add charges incrementally, reviewers consistently note that Randy's avoids pushing unnecessary repairs or add-ons. Their Seasonal Maintenance Program offers residential and commercial customers scheduled preventive care designed to extend equipment lifespan and prevent unexpected failures. For urgent situations, the 24-hour on-call service means the company responds whenever heating or cooling systems fail, a critical benefit during Middle Tennessee's extreme seasonal temperatures.
Customer reviews reveal specific examples of the company's dedication. When Michael Bowen's furnace failed on Christmas Eve evening, Randy returned his call within minutes and had a replacement blower motor installed within 90 minutes, restoring heat. More remarkably, immediately after a newborn arrived at James Wheeler's home during an 82-degree heat wave, Randy expedited a full AC replacement and completed the installation the next day rather than waiting until the originally promised Monday. Donna Brown has relied on Randy's Heat & Air for six years, trusting the same company for her original installation, ductwork replacement, and ongoing repairs.
What Customers Say
All four detailed reviews award 5 stars, with three mentioning specific same-day or next-day emergency response times. Two reviewers highlight Randy personally, noting his willingness to expedite work for vulnerable customers including newborns. No negative reviews exist in the sample.
Working Hours
| SundayToday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Comprehensive diagnosis, tune-ups, and repairs for all common air conditioning problems, including refrigerant issues, electrical faults, and component failures.
Heating System Repair
Furnace and heating equipment repairs with same-day parts inventory, covering blower motors, thermostats, ignitors, and heat exchangers.
New HVAC Installation
Complete system design and installation including equipment selection, ductwork replacement, and commissioning for new construction and replacement projects.
24-Hour Emergency Service
Round-the-clock availability for urgent heating and cooling failures, providing same-day response and mobile parts inventory for fast repairs.
Seasonal Maintenance Program
Scheduled preventive maintenance packages for residential and commercial clients, designed to extend equipment life and reduce unexpected breakdowns.
Indoor Air Quality Solutions
Installation and maintenance of air quality products and systems to improve filtration, reduce allergens, and maintain occupant health.