Owens Heating and Cooling

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About Owens Heating and Cooling
Owens Heating and Cooling has served middle Tennessee since 2018, operating from Westmoreland with a strong rating of 4.9 stars across 114 reviewer responses. The company maintains standard weekday hours Monday through Friday, providing residential cooling, heating, water heater, and indoor air quality services to homeowners throughout the region including Smithville, Gordonsville, and surrounding communities. Their team handles system repairs, installations, and replacements for customers seeking reliable climate control solutions.
The contractor positions itself as a comprehensive residential HVAC provider, addressing cooling system failures, heating efficiency, water heater reliability, and indoor air quality concerns. Their service menu covers diagnostics through complete system replacements, with documented ability to resolve issues that stump other contractors. The company operates as the primary HVAC service partner for numerous middle Tennessee homeowners.
Customer feedback highlights specific technicians who deliver results. Willie appears repeatedly across reviews for solving complex problems, including cases where another company recommended full system replacement but Willie identified a manageable repair. One reviewer describes an 80-degree home situation occurring Friday evening that received Monday-morning service. Multiple reviews cite Willie's communication style and technical knowledge alongside Morgan's scheduling coordination. This pattern reflects a team approach where diagnosis, parts coordination, and installation work span several team members.
What Customers Say
Every reviewer rated 5 stars, with 6 of 7 fully visible reviews naming either Willie or Morgan by name. Multiple customers explicitly note that Willie solved problems other contractors could not resolve, and one reviewer specifically contrasts an affordable fix against a competitor's recommendation for full system replacement. No negative themes emerge across these reviews.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Cooling System Repair
Diagnostic and repair services for air conditioning not cooling properly, addressing refrigerant issues, compressor problems, and component failures.
Cooling System Installation
New AC installation and full system replacement when repairs are no longer cost-effective, including equipment selection and setup.
Heating System Repair
Heating system diagnosis and repair for furnaces and heat pumps, addressing ignition issues, airflow problems, and component wear.
Heating System Installation
Complete heating system installation and replacement, coordinating warranty coverage and ensuring proper sizing for the home.
Indoor Air Quality Systems
Installed purification equipment targeting allergens, pollutants, mold spores and household odors for healthier indoor air.
Water Heater Services
Repair and replacement services for water heaters ensuring reliable hot water supply throughout the home.
System Maintenance
Scheduled bi-annual maintenance services covering both cooling and heating systems to prevent unexpected failures.