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About Terry's Plumbing
Terry's Plumbing operates as a licensed plumbing contractor serving Woodbury, Tennessee, and surrounding communities including Lancaster. The business holds a 4.3-star rating derived from 11 customer reviews, reflecting a generally positive service record in the local market. Technicians maintain standard business hours Monday through Friday from 7 AM to 6 PM, with reduced Saturday and Sunday availability until noon. The company responds to service calls throughout the greater Woodbury area, with at least one documented service call extending to Lancaster, located approximately 45 minutes from the home base.
What distinguishes Terry's Plumbing from neighboring contractors is their documented willingness to travel beyond typical service boundaries and accommodate urgent situations. Reviewers specifically note same-day response times and weekend availability, which proves valuable for homeowners facing emergency leaks or unexpected plumbing failures. The business appears to handle both routine maintenance tasks and more involved projects such as complete under-house plumbing replacement.
Multiple reviewers recount specific scenarios handled by team members Gena and Terry, describing their approach to problem-solving and customer interaction. One reviewer details how Gena drove 45 minutes to Lancaster on a weekend to repair a significant leak, arriving within hours of the initial call. Another account mentions the team diagnosed and repaired shower leaks while providing helpful maintenance guidance for the homeowner. These documented experiences illustrate the practical service delivery that earning the majority of five-star ratings.
What Customers Say
Ten of 11 reviewers awarded five-star ratings, praising same-day response, weekend availability, and fair pricing. The single one-star review cited unresolved warranty communication issues with a water heater installation.
Working Hours
| Sunday | 7 AM–12 PM |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–12 PM |
Services
Water Heater Installation
Installation of traditional tank water heaters with warranty documentation provided to the homeowner.
Emergency Leak Repair
Same-day response for urgent water leaks, including major pipe failures and significant pouring leaks.
Complete Repiping
Full under-house plumbing replacement services for aging or damaged pipe systems.
Shower and Bathtub Repair
Diagnosis and repair of shower leaks, including wall pan inspections and fixture replacements.
General Plumbing Maintenance
Routine plumbing repairs and diagnostic services for residential systems.