Quality Cooling, Heating & Plumbing

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About Quality Cooling, Heating & Plumbing
Quality Cooling, Heating & Plumbing has served Abilene homeowners since establishing operations in this West Texas city. With nearly 2,500 customer reviews generating a 4.9-star average rating, the company has built a consistent track record across residential heating, cooling, and plumbing needs. The business maintains 24-hour availability throughout the week, ensuring residents facing sudden system failures can reach skilled technicians when needed most. As a local contractor, Quality Cooling directly serves Abilene and surrounding Taylor County communities, responding to service calls from established neighborhoods and newer developments alike.
What distinguishes this contractor from competitors emerges through direct customer feedback rather than marketing materials. Multiple reviewers reference competitive and fair pricing, noting bills align with initial estimates. The company employs technicians who take time explaining discovered issues and recommended repairs, with customers reporting confidence in proposed solutions. Several reviews specifically mention workers arriving on time, wearing protective boot coverings, and maintaining clean work areas, that signal professional standards in customer homes.
Customers repeatedly name individual technicians in their praise, creating a pattern worth noting. Mario receives multiple mentions for thermostat work, part replacement, and efficient diagnosis of issues requiring new components. David earns recognition for heater repair and patient explanation of problems. For a new system installation, one reviewer highlights Austin, Jevon, and James for thorough work and ensuring satisfaction with a challenging installation. These named references suggest stable, experienced crews rather than rotating technicians.
What Customers Say
All eight sampled reviewers award 5-star ratings, with seven explicitly naming individual technicians. Positive themes appear across every review: professionalism, competence, and fair pricing. No sampled reviews mention negative experiences.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosis and repair of cooling system failures, including compressor issues, refrigerant leaks, and electrical component problems.
Heating System Repair
Furnace and heating unit repairs addressing ignition problems, thermostat connections, and heating element failures.
Thermostat Service
Installation, programming, and troubleshooting of thermostat equipment including smart thermostat integration.
New System Installation
Complete heating and cooling unit installation for existing homes, featuring professional crew installation with customer satisfaction checks.
Plumbing Repairs
Addressing leaks, pipe issues, and general plumbing problems within residential systems.
Emergency Service
24-hour availability for sudden system failures requiring immediate response, including weekends and holidays.