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Claim This BusinessAuto Pros operates as a full-scope auto repair facility at 4521 Billy Parkway Drive in Addison, Texas, delivering manufacturer-level diagnostics and mechanical restoration to drivers across the northern Dallas metro. Established in 2014 by lead technician Chris, this independently owned shop has accumulated 252 verified client reviews averaging 4.8 stars, with the phone line (972) 243-4070 staffed Monday through Saturday. Serving Addison alongside Carrollton, Farmers Branch, and Richardson, the team handles everything from factory-scheduled maintenance to complex Drivetrain interventions on domestic and imported vehicles alike.
What distinguishes Auto Pros from neighboring mechanics stems from a deliberate business model prioritizing transparent estimators and flat-rate parts pricing, bypassing the upcharge tactics historically associated with dealership service bays. Client feedback consistently references Chris and crew delivering written quotes before commencing repairs, completing state safety inspections within the same business day, and honoring after-hours arrivals when calendar constraints clash with vehicular emergencies. The shop maintains ASE-certified technicians capable of addressing Ignition systems, transmission rebuilding, and electrical diagnostics without routing work to outside specialists.
Eight of eight verified reviewers awarded perfect 5-star ratings, with six explicitly naming Chris as the primary contact and citing his willingness to resolve concerns via phone or same-day drop-in visits. Three reviewers reference fair pricing compared to dealership alternatives, while no critical feedback appears in the aggregated dataset.
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–3:30 PM |
Oil changes, filter replacements, fluid top-offs, and multi-point inspections adhering to manufacturer intervals.
Pad replacement, rotor resurfacing, caliper service, and brake-line pressure testing for safety compliance.
Computerized sensor calibration, starter and alternator testing, Ignition coil and spark-plug replacement for starting anomalies.
Fluid exchange, clutch adjustment, transfer case service, and differential maintenance for automatic and manual transmissions.
Emissions verification, headlight alignment, brake performance, and windshield integrity checks required for vehicle registration.
Refrigerant recharge, compressor diagnostics, blower-motor repair, and thermostat recalibration for cabin temperature regulation.
Camber and toe adjustments, strut replacement, shock absorber service, and steering-linkage inspection.