Rescue Heating, Air & Electrical, LLC

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About Rescue Heating, Air & Electrical, LLC
Rescue Heating, Air & Electrical, LLC operates as an HVAC contractor serving Alice, Texas, and maintains a 3.8-star rating drawn from 35 customer reviews. The company provides heating, air conditioning, and electrical services to residential and light commercial clients throughout the Alice metro area. Business hours run from 8 AM to 5 PM Monday through Saturday, with Sunday availability as well. Potential clients in Alice seeking HVAC assistance can reach the office at (361) 396-0000 during posted operating hours.
The company presents itself as a full-service heating and cooling provider, though specific brand partnerships, manufacturer certifications, or specialized service offerings are not detailed in available public information. Without a web presence or documented credentials, prospective customers should verify licensing and insurance status directly with the contractor before scheduling work. The lack of an online portfolio or service guarantees means clients may wish to request references or detailed written proposals prior to committing to larger projects.
Customer review accounts reveal recurring concerns about communication and service follow-through. One reviewer, Barbara Coroy, describes calling twice and receiving assurances that a technician would call back, yet experiencing no contact after multiple attempts over a week. Another customer, Carleen Johnson, recounts an installation that required correction by a third-party contractor, who reportedly described the original work as the worst installation he had ever seen. Madeline Garcia describes an interaction where company staff allegedly cursed at her husband and later denied a verbal agreement regarding replacement parts. These accounts, while representing a subset of total reviews, suggest potential inconsistencies in customer communication and workmanship reliability that prospective clients may wish to discuss thoroughly before engaging services.
What Customers Say
Four negative reviews cite communication failures, with two explicitly describing unreturned calls and denied promises. One reviewer mentions a system leaking at the 14-month mark, suggesting potential installation or workmanship concerns. Positive feedback does not appear prominently in the available review sample.
Working Hours
| Sunday | 8 AM–5 PM |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Heating System Installation
New heating system installation for residential properties, including system sizing and efficiency recommendations.
AC System Installation
Air conditioning installation services, with options for different efficiency ratings and system types.
Heating Repair
Diagnostic and repair services for malfunctioning heating equipment, including component replacement.
AC Repair
Air conditioning repair addressing cooling failures, refrigerant issues, and mechanical problems.
System Maintenance
Preventive maintenance services aimed at extending equipment lifespan and maintaining efficiency.
Electrical Work
Electrical services associated with HVAC system installations, including wiring and circuit requirements.