1-800-Plumber +Air & Electric

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About 1-800-Plumber +Air & Electric
1-800-Plumber +Air & Electric has served Amarillo homeowners since establishing a regional presence in the Texas Panhandle. With 1,634 verified customer reviews averaging a 4.9-star rating, this locally-operated contractor has built a reputation for responsive service across Potter and Randall counties. The office at (806) 622-3862 handles service requests Monday through Wednesday from 8 AM to 8 PM, with Friday hours shortened to 8:45 AM through 5 PM. Evening and weekend availability distinguishes their operation from competitors who limit weekday appointments.
Customer feedback consistently praises the consultative approach taken by technicians and office staff. Reviewers describe interactions as transparent and low-pressure, with technicians calling the office while the homeowner listens to confirm repair timelines and pricing before work begins. This collaborative communication style reflects core values reviewers observed during training sessions and service calls alike. The combination of plumbing, air conditioning, and electrical capabilities under one service banner allows single-call resolution for homes with multiple systems needing attention.
Homeowners specifically mention technician Ray arriving on time, explaining repair procedures step-by-step, and cleaning workspace after completing leak repairs. Consultant Nick received recognition for demonstrating genuine care about customer safety and property protection. One reviewer noted Nick and Wakely treated every home as if it belonged to family, leaving properties safer than when they arrived. These named technician encounters illustrate the practical service delivery Amarillo residents experience when scheduling repairs.
What Customers Say
All three sampled reviewers awarded 5 stars, citing technician punctuality, transparent pricing calls to the office, and post-repair cleanup. Two reviewers named specific staff members, Ray, Nick, and Wakely, demonstrating individual accountability across service calls. No negative sentiment emerged in available reviews.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| FridayToday | 8:45 AM–5 PM |
| Saturday | Closed |
Services
Emergency Plumbing Repair
Burst pipe, leak detection, and immediate shutoff response for residential water emergencies.
Drain Cleaning & Clearing
Stubborn clog removal and hydro-jetting services for blocked kitchen and bathroom drains.
Water Heater Installation
Traditional and tankless water heater setup, including permitting and inspection coordination.
AC Repair & Maintenance
Air conditioning diagnostics, refrigerant recharge, and seasonal tune-up services.
Heating System Service
Furnace inspection, ignition repair, and heating efficiency optimization for Panhandle winters.
Electrical Diagnostics
Panel upgrades, circuit troubleshooting, and safety-focused electrical assessments.
Indoor Air Quality
System upgrades targeting ventilation and filtration improvement for Amarillo dust and allergens.
Commercial-Residential Hybrid
Service options addressing both residential homes and light commercial property needs.