AC Supply, a Robert Madden Industries Company

AC Supply Co has stocked the Dallas-Fort Worth trade community since 1959, making it one of the oldest continuously operating HVAC distributors in Tarrant County. The family-owned company operates four warehouses across the metro area, including locations in Arlington and Fort Worth (Downtown, Westside, and North Fort Worth). With a 4.3-star average drawn from 32 reviews, the company has built a steady reputation among the contractors and building maintenance professionals who depend on them daily for equipment and parts.

What separates AC Supply from typical supply houses is its deliberate focus on contractor relationships rather than do-it-yourselfers. The company carries an unusually deep inventory of LG, Frigidaire, and RunTru equipment backed by direct manufacturer warranties. Its Fast Lane counter service lets tradespeople skip the wait with text-to-order convenience, while the Spring Passport program rewards preseason purchasing with up to 4% back and up to $250 in install rewards. Staff members demonstrate genuine product knowledge rather than just pulling items off shelves, according to multiple reviewers.

Specific technician names appear throughout the review record, suggesting customers remember these interactions long after the transaction. Karnola Fox described Assistant Manager Jamal loading her parts into her car after she explained her certified technician brother could not make the pickup himself. Samantha at the front counter keeps contractors like JM24 feeling like a priority. Paige, Jack, and Mike earned praise from KayLee Voorhies for handling every request with care. This consistency in human connection, not just inventory depth, is what brings contractors back to the Arlington branch on New York Avenue.