AWAC/ABCO Appliance Parts Co

AWAC/ABCO Appliance Parts Co operates as an appliance parts supplier in Arlington, Texas, holding a 4.8-star rating across 82 customer reviews. The business maintains weekday availability with hours Monday, Tuesday, and Friday from 9 AM to 5 PM, Wednesday until 4:30 PM, while remaining closed Thursday through Sunday. This establishment serves Arlington residents seeking replacement components and diagnostic assistance for household appliances.

What distinguishes this supplier is its willingness to provide phone-based troubleshooting guidance before recommending parts or service calls. Multiple reviewers recount how team members walked them through diagnostic steps at no charge, saving them the expense of a service visit. The business also orders specific components upon request and completes minor repairs on-site, with one reviewer noting a complimentary fix for a dishwasher latch issue that did not require a replacement part.

Customer narratives highlight specific interactions where Kevin answered troubleshooting questions and helped diagnose a washer issue by simply asking how the problem stopped, leading to an affordable fix. Another reviewer described receiving free diagnostic advice that resolved their appliance problem completely, avoiding both a repair call and potential upselling. The single negative review references a scheduling conflict where a scheduled appointment was not honored.