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Claim This BusinessPearson Air operates as a multi-family heating and cooling contractor headquartered at 816 Secretary Drive in Arlington, Texas. The company maintains four additional service locations spanning Austin and Denver, serving residential complexes, apartment communities, and commercial properties across the DFW metroplex. With a current rating of 4.0 stars derived from four customer reviews, Pearson Air has built its reputation over more than a decade working with property management firms and construction companies. The business notably maintains an active community presence through the Gregg Pearson Foundation, a nonprofit organization established in 2008 to assist DFW-area residents facing cancer or acute illness diagnoses.
What distinguishes Pearson Air from typical residential HVAC contractors is its concentrated expertise in multi-family housing systems, which require different diagnostic and installation approaches compared to single-family homes. The company handles complete system installations for apartment communities and maintains dedicated service and rehabilitation operations for existing complexes. Their long-standing relationships with major property management companies spanning twelve to twenty-five years, as documented in client testimonials, reflect consistent service delivery in a demanding commercial environment. This specialization means they understand the operational constraints of managing heating and cooling across multiple units within a single property.
Customer experiences reveal a mixed picture that homeowners should consider. C. Chris Apple credits Stacey and his team as honest, prompt, and skilled, noting the positive culture starts at the top and permeates throughout the business. However, recent reviews from Daniel Bassuk describe significant frustration with an apartment building system that experienced repeated failures, misdiagnosis resulting in two weeks of downtime, andscheduling challenges including no-show appointments. This contrast suggests service quality may vary depending on property type, complexity of the issue, and specific technicians assigned. Homeowners seeking residential service would benefit from requesting Stacey or established team members directly.
Three of four reviews award five stars, with customers calling out Stacey by name and praising honesty and responsiveness. The single one-star review describes diagnostic errors and scheduling failures with an apartment complex system, representing a markedly different experience from the positive feedback.
Complete heating and cooling system installation for apartment communities and residential complexes.
Diagnostic services and repairs for residential and commercial cooling and heating systems.
Regular servicing to maintain system efficiency and prevent unexpected breakdowns.
Specialized retrofit and upgrade services for aging HVAC systems in existing properties.
System design and installation for new multi-family construction projects.
Ongoing maintenance contracts for commercial properties and apartment complexes.