Sloan Heat and Air, LLC

Sloan Heat and Air, LLC has served Athens and the surrounding Henderson County community since 2007, building a reputation across 101 verified reviews that average a near-perfect 4.9-star rating. Owner Robert Sloan and his brother handle service calls personally, providing residential heating and cooling solutions throughout East Texas. The company serves Athens, Chandler, and Brownsboro, answering emergency calls from homeowners whose systems fail during the region's scorching summers and unexpected winter freezes.

This contractor distinguishes itself through transparent pricing and methodical installation processes. Every estimate includes multiple options showing different price points, allowing homeowners to weigh choices without pressure. The team maintains inventory in-house, eliminating delays that plague other contractors waiting for parts. Their two-day installation protocol is documented across multiple reviews: day one removes old equipment and installs the new system, day two completes ductwork extensions, adds new vents, and applies additional attic insulation up to 12 inches.

Customer stories reveal why locals recommend this company by name. During an extreme cold snap, Robert Sloan traveled icy roads to reach Donna Jessee's brother, whose furnace had been non-functional for two days. He installed a complete system, added two vents with ductwork, and insulated the attic within 48 hours. Cameron Evans reported similar urgency: a next-day estimate led to stock-available installation just two days later. Both reviewers noted the team's commitment to explaining every step and double-checking work before departure.