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About Absolute Electric Heat and Air
Absolute Electric Heat and Air operates in Austin, Texas, providing electrical and HVAC services to residential clients across the city and surrounding metro areas. With a rating of 4.2 stars drawn from ten customer reviews, the contractor has established a local presence serving neighborhoods from Downtown Austin to the suburban communities beyond. The business handles standard residential systems including air conditioning repair, heating maintenance, and general electrical work.
The contractor differentiates itself through responsive same-day service for urgent repairs, as demonstrated when a technician arrived within an hour to repair AC wiring damaged by a pet. Customer feedback indicates the team takes time to assist with additional requests, such as helping a homeowner configure their smart home devices after completing the primary service work. This approach of addressing multiple needs during a single visit appears to be a consistent practice.
Named technician Steven Vidal appears across several customer reviews, with both positive and critical experiences documented. One homeowner described a scenario where a newly installed HVAC unit failed to function properly following a major home renovation, with communication challenges persisting over several months. In contrast, other clients reported the technician completed jobs efficiently and showed up within promised timeframes. Another reviewer mentioned a no-show experience with no prior communication, indicating service consistency may vary.
What Customers Say
Four of six reviewers awarded five stars, praising same-day arrival and efficient work completion. Negative reviews cite communication failures and no-show appointments as primary concerns. The contrast between quick turnaround for urgent repairs and extended response delays for installation follow-up suggests variability in service delivery.
Services
AC Repair & Maintenance
Diagnosis and repair of cooling system issues including refrigerant recharges, component replacement, and performance optimization.
Heating System Service
Repair and maintenance of residential heating equipment ensuring proper function during cooler months.
Electrical Repairs
General electrical work including wiring repairs, panel updates, and safety corrections.
HVAC Installation
Installation of new heating and cooling equipment for residential properties.
Smart Home Integration
Assistance with connected device setup including doorbells, cameras, and home automation devices.