Aces A/C Supply Inc

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About Aces A/C Supply Inc
Founded in 1983, ACES A/C Supply Inc has spent over four decades earning the trust of professional HVAC contractors across Texas. The wholesale distributor currently holds a 4.6-star rating drawn from 41 client reviews, primarily serving the Austin area alongside Houston, Beaumont, Corpus Christi, San Antonio, and the Rio Grande Valley. Their Austin North branch operates from 1810 Rutherford Lane, while a second Central Texas location sits in Buda.
What distinguishes ACES from other regional supply houses is their commitment to comprehensive contractor support beyond product inventory. They maintain an in-house training program and seminar offerings, plus a CO-OP marketing incentive structure for registered dealers. Their brand portfolio includes American Standard residential and light commercial systems, Mitsubishi Electric equipment, and Mortex products, a selection that allows contractors to source multiple premium lines from a single vendor without juggling account relationships.
Several reviewers specifically credit technicians by name for problem resolution. One customer recounts their team member Robert A responding quickly to sales and tech support requests, while another praises Eric at the Austin North location for handling complex questions without escalation. The review from Joe C references branch manager Jimmy Tilotta as providing "amazing leadership," and Christy Uzer notes that Eric, Jimmy, and Mark consistently go beyond standard expectations to help contractors serve their own clients.
What Customers Say
Five of eight publicly-visible reviews award 5 stars, with positive feedback consistently citing specific team members (Robert A, Jimmy, Eric, Mark) for responsiveness and knowledge. Negative sentiment focuses on phone communication delays rather than product quality or pricing.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Wholesale Equipment Distribution
SKU-level access to American Standard, Mitsubishi Electric, Mortex, and additional major HVAC brands for licensed contractors.
Technical Support
In-house technical assistance from staff including Eric and Robert A for installation and troubleshooting questions.
Dealer Financing
Credit application process available for qualifying contractor businesses.
Training Seminars
Periodic educational programs for contractor teams on equipment installation and service protocols.
CO-OP Marketing Programs
Incentive and co-op advertising opportunities for registered dealer members.
Multiple Branch Access
Eight Texas branch locations allow contractors to pick up parts or equipment locally without shipping delays.
Product Line Card Access
Centralized reference documentation for full brand and model listings across their distribution network.