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About ACHS, Inc.
ACHS, Inc. provides air conditioning and heating services throughout Central Texas, with operations based in Elgin. The company handles both residential and commercial projects, ranging from single-family homes to multi-tenant office complexes, restaurants, apartment buildings, and larger new construction or replacement jobs. With a 4.5-star average drawn from 12 customer reviews, the contractor has built a local reputation spanning at least 15 years, as referenced by longtime clients. The business serves both Austin and Elgin communities along with surrounding Central Texas neighborhoods.
The contractor distinguishes itself through a dual-focus approach: commercial projects covering retail, multi-tenant, restaurant, and new construction work alongside residential HVAC replacement and repair. Unlike many area contractors who focus primarily on one sector, ACHS manages the full project lifecycle from installation through repair. Customer reviews specifically mention heat pump system installations as part of their service offerings, providing modern efficiency options for Central Texas homes seeking to replace older gas furnaces.
Customer reviews highlight responsive service during weather emergencies. William Cardwell notes the team made a same-day visit to restore heat before a significant cold front arrived. Elizabeth Hazlett describes compressor replacement completed by the next morning following an afternoon call, with strong communication throughout. Jess Ellis credits the team with a professional one-day installation of a new heat pump system after a previous poor experience with a home warranty-linked contractor. Multiple reviewers specifically call out professionalism and friendly service as consistent traits.
What Customers Say
Eight of twelve reviewers award 5 stars, with multiple citing same-day or next-day response times during weather emergencies. Positive reviews consistently mention professional demeanor and knowledgeable service, while two lower-star reviews (from James and Esther) reference a technician named James and raise concerns about follow-through on drainage work and appointment communication.