Appliance Associates

Appliance Associates has anchored itself at 814 Romeria Drive in Austin since 1974, earning a 4.2-star rating across 65 verified reviews. This family-owned appliance retailer serves Central Texas homeowners seeking everything from cooking ranges to water heaters, with an in-house delivery and installation team that handles every item they sell. The storefront operates Monday through Saturday with flexible hours, making it accessible for working households across the Austin metro area who need a reliable local dealer rather than a faceless online marketplace.

What distinguishes Appliance Associates is their We Service What We Sell promise, backed by actual technicians who install and maintain the brands they stock rather than farming work out to third-party contractors. The Scratch & Dent Outlet offers certified discounted inventory for budget-conscious shoppers, while their financing options help families spread payments across major purchases. Their rebate center connects shoppers with manufacturer incentives that big-box competitors rarely advertise clearly, and their parts department actively sources components for repairs on equipment purchased elsewhere.

Customer reviews repeatedly name Kirk as a go-to resource, with one caller specifically crediting him for saving her family $250 on refrigerator parts that the original manufacturer quoted at $360 plus shipping. Another reviewer describes Kirk guiding a family through a difficult upstairs installation that three other companies refused, handling the entire process personally from order through installation. Gilbert and Carlos consistently earn mentions for delivery day excellence, carefully removing old appliances and walking new owners through features.