Appliance Parts Company

Appliance Parts Company is an appliance parts supplier in South Austin serving the greater Austin metro area, including Round Rock, Cedar Park, Georgetown, Pflugerville, Kyle, and San Marcos. The business holds a 4.4-star rating across 87 customer reviews and operates Monday through Friday from 7:30 AM to 5:00 PM, with Saturday hours from 9:00 AM to 1:00 PM. Located at 2301 East Saint Elmo Road, the store provides replacement parts for major appliance brands including GE, Whirlpool, Samsung, LG, Electrolux, and Frigidaire, alongside 250 additional brands covering dishwashers, dryers, microwaves, refrigerators, washers, and HVAC components.

What distinguishes this supplier is its extensive inventory of OEM replacement parts, which multiple reviewers explicitly contrast with cheaper aftermarket alternatives. The store stocks repair components across HVAC, plumbing, electrical, and lighting categories, offering everything from air filters and capacitors to water heaters, faucets, and light fixtures. Their parts database includes specialized items such as RV accessories like water heater elements and sewer hose kits, plus Traeger smoker pellets and equipment. Customers can request quotes, use a quick-order system, and access a live chat feature for model-number lookup assistance.

Reviewers consistently describe staff members who identified parts within minutes using model-number lookups, provided repair tips for first-time DIYers, and accommodated urgent requests. One reviewer noted a technician located a capacitor for an AC unit after being turned away elsewhere, while another mentioned the team found refrigerator door shelves that larger suppliers did not carry. A customer called twenty minutes before closing to request a door shelf and received assistance. Multiple five-star reviews credit specific staff members with guiding customers through unfamiliar repair procedures and ensuring they completed fixes independently.