CG Service Pros

CG Service Pros has operated in Austin since 2020, earning a perfect 5.0-star rating across 21 verified reviews. This locally owned contractor specializes in residential and commercial HVAC systems, serving homeowners and businesses throughout the Austin metro area including Downtown Austin, East Austin, and surrounding Central Texas communities. Their team holds NATECertification and offers 24/7 emergency response with same-day service availability for urgent repairs.

What distinguishes CG Service Pros is their commitment to transparency and preparation. Their technicians arrive in fully stocked service vehicles, completing most repairs on the first visit without requiring a return trip. The company was named Austin Energy's 2024 Contractor of the Year, a regional recognition that underscores their standing among local peers. They guide customers through utility rebates, manufacturer incentives, and federal tax credits, helping offset the cost of energy-efficient upgrades. Their 100% Satisfaction Guarantee, branded as the RIGHT WAY guarantee, promises they will not stop until the customer is satisfied.

Customers describe specific scenarios that illustrate their capabilities. Natalie Burgos hired them for a full home HVAC installation on a new build, an AC replacement at a second home, and an overhaul of a challenging outdated system at a third property, all completed successfully. Yvette Marie recounts how Carlos and his team replaced her failed AC unit just three months after she purchased her home, calling them knowledgeable and supportive throughout the process. Joe Anguiano notes they installed two complete AC systems with new ductwork for his new construction offices, then later replaced AC units for his sister and mother, earning ongoing trust within his family.