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About Cool Horizons
Cool Horizons has operated as a Texas State Licensed HVAC contractor (license TACLB115633E) since establishing roots in the Austin metro area. The company employs NATE-certified technicians who bring fifteen years of collective industry experience to every service call, and maintains an A+ rating with the Better Business Bureau, a distinction that reflects their commitment to transparent business practices. Cool Horizons serves residential and light commercial clients across Austin, Del Valle, Cedar Creek, Manor, West Lake Hills, and surrounding communities including Buda, Kyle, Manchaca, Dripping Springs, and Pflugerville. As a Carrier Factory Authorized Dealer, the company has access to manufacturer-direct training, equipment updates, and a comprehensive line of energy-efficient heating and cooling solutions.
What distinguishes Cool Horizons from regional competitors is their dual authorization as a Carrier Factory Authorized Dealer combined with specialized expertise in ductless mini split systems, a versatile heating and cooling solution particularly well-suited to Austin's variable climate and older housing stock. The company offers a proactive maintenance program designed to extend system lifespan and reduce emergency call frequency, and they stand behind their workmanship with meticulous service procedures. Their competitive rate structure is balanced against ethical business practices, avoiding the upselling tactics that frustrate many homeowners.
Customer testimonials reveal a pattern of responsive service during high-stress situations. Billy B. described how his AC failed on the first 100-degree day of summer, and technician JoJo made time to arrive on a Saturday to restore cooling. Connie S. recalled the team replacing her old air ducts, physically demanding work that other contractors had deferred, and noted they arrived when promised, remaining courteous throughout. Michael R. compared their pricing favorably against every other heating and cooling company he had engaged, a distinction that aligns with the company's reliance on personal referrals for the majority of new business.
Services
AC Repair & Service
Troubleshooting and repairing all residential air conditioning systems, including diagnosis, component replacement, and refrigerant handling.
AC Installation
Installing new air conditioning systems with proper sizing, ductwork integration, and manufacturer specifications.
Heating Repair & Service
Diagnosing and repairing furnace and heat pump malfunctions, ensuring reliable winter operation.
Heating Installation
Professional heating system installation, including equipment selection and code-compliant setup.
Ductless Mini Splits
Installing ductless mini split systems ideal for zone cooling, older homes without ductwork, and home extensions.
Seasonal Maintenance Program
Preventive tune-ups designed to extend HVAC equipment lifespan and reduce mid-season emergency calls.