Elite Air Conditioning and Plumbing

Elite Air Conditioning and Plumbing has served Austin homeowners since December 2013, when co-founders Kyle Bacon and Chris Shaffer launched the company at 7101 Burleson Road in the 78744 ZIP code. The business holds HVAC license TACLA56618C and plumbing license RMP-37931, and maintains a 4.9-star rating across 719 Google reviews. Elite operates around-the-clock every day of the week, providing residential and commercial heating, cooling, and plumbing services across south Austin, Pflugerville, Lakeway, West Lake Hills, and neighboring communities.

What distinguishes Elite from larger corporate HVAC chains is the owners' commitment to remaining locally owned , the website explicitly states they have not sold any ownership to out-of-town investors. The company offers Aeroseal-certified duct sealing services to improve indoor air quality and energy efficiency, a technical specialty not every Austin contractor provides. They back all workmanship with a 100% satisfaction guarantee and provide financing options for major installations, making new system purchases more accessible for homeowners facing unexpected equipment failures.

Customer reviews name specific technicians and describe concrete repair scenarios. One reviewer, Ryan A., reported arriving home from travel to find an upstairs unit non-responsive; Elite sent a technician the same day and restored full operation. Another customer, Robin R., called Elite for a second opinion on an AC unit not cooling and received a more reasonable estimate than a competing company, deciding to switch all future service to Elite. A third reviewer praised plumber Jay for explaining options without pressure, calling him respectful and capable. These firsthand accounts describe genuine problem-solving rather than generic promises.