Eric's Plumbing Services

Eric's Plumbing Services has earned a 5.0-star average rating across 678 verified customer reviews in Austin, Texas. The company operates as a licensed plumbing contractor serving both residential homeowners and commercial property managers throughout the greater Austin metro area. Their client base spans single-family homes, rental properties, and multi-unit commercial buildings, with repeat business from property management companies demonstrating long-term reliability. The high volume of reviews suggests an established operation with sustained service quality, though one recent review from Desiree Dorety cites concerns about owner demeanor that prospective clients should evaluate personally.

This plumbing contractor distinguishes itself through water heater expertise, including specialized repair on tankless and instant-hot water systems. Cindy's review specifically mentions a Rheem instant hot water heater that was throwing error code #12, which required disassembly, gas port cleaning, and filter maintenance after a decade of operation, a level of detail-oriented service beyond basic flushing. The company's ability to troubleshoot obscure error codes and perform precision repairs suggests technical competence in modern, electronically controlled plumbing systems. Their commercial client Town and Country LLC describes the team as fast, reliable, and delivering great quality work across multiple properties.

Customers consistently highlight specific team members who handled their plumbing needs. Ashley's review names Brendan, who located a hidden water manifold and added a loop to trace water intrusion sources. Cindy's review credits Mark with arriving promptly and immediately diagnosing the complex water heater issue. Brenda's review describes Rebekah as thorough and friendly, identifying maintenance items that could prevent larger problems later. The review from jmm calls working with the technician pleasant and efficient, noting multiple plumbing issues were addressed in a single visit. These named experiences provide prospective clients with realistic service expectations.