Firestone Complete Auto Care
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Claim This BusinessAbout Firestone Complete Auto Care
Firestone Complete Auto Care has been serving Austin drivers from its West Ben White Boulevard location, maintaining a 3.9-star rating across 394 customer reviews. The shop operates Monday through Saturday from 7 AM, extending hours until 7 PM on most weekdays, with Sunday service available from 9 AM to 5 PM. This franchise location provides tire sales, replacements, and vehicle inspections for residents throughout the Austin metropolitan area, including neighborhoods along South Lamar and Oltorf Road.
What distinguishes this Firestone location is its direct partnership with Bridgestone, offering the complete Alenza luxury tire line alongside standard all-season options. The shop maintains an in-house tire decision guide system, allowing customers to shop by vehicle type, tire size, or brand preference. They back tire purchases with manufacturer warranties, and their website features a proprietary tire comparison tool not found at independent shops.
What Customers Say
Five of six positive reviews mention specific technicians by name, with Selena praised for same-day tire sidewall repairs, Max highlighted for accommodating after-hours emergency arrivals, and Alton noted for post-service follow-up calls. Negative feedback centers on a single vehicle inspection experience where the customer felt post-service vehicle wobbliness, while positive reviewers consistently cite clear communication and efficient turnaround.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
Tire Sales & Fitting
Full Bridgestone tire inventory including Alenza luxury line, shop by vehicle, size, or tire type with decision guide support.
Tire Replacement
Same-day tire replacement services for damaged or worn tires, with roadside debris damage a documented specialty.
Oil Change Services
Standard oil changes completed within 45 minutes, priced comparably to Walmart and chain auto shops.
Vehicle Inspections
Pre-purchase and used vehicle inspections checking mechanical condition, offered as a paid diagnostic service.
Wheel Alignment
Alignment services ensuring vehicle stability post-tire replacement, backed by service guarantees.