Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessHank's AC & Heating Service operates as a family-owned HVAC contractor in Austin, holding license TACLBO08250E and serving the metropolitan area since the 1980s. With 50 customer reviews generating a 3.8-star rating, the company provides air conditioning, heating, heat pump, and indoor air quality services across multiple communities including Round Rock, Cedar Park, Pflugerville, Georgetown, and Leander. Their service center at (512) 458-9962 offers standard hours Monday through Saturday from 7AM to 7PM, with shorter weekend hours.
What distinguishes Hank's from surrounding HVAC companies is their commitment to same-day service and upfront pricing. They maintain emergency repair availability seven days a week, including holidays, responding to system failures when Austin residents need help most during summer heat waves and winter cold snaps. Their technicians specialize in repairing all major AC brands, performing complete system installations, and executing preventive maintenance plans designed to catch problems before they become expensive breakdowns. The company also offers ductwork cleaning and energy efficiency upgrades tailored to Central Texas homes.
Customer reviews reveal the hands-on expertise behind the business name. Alicia Hanson recounted how technicians Tyler and Joseph arrived at her home the morning after her late-afternoon Wednesday call, thoroughly diagnosing her AC issue while servicing two additional units and a mini-split system during the same visit. Mary Uherek described how Ryan responded at 6pm on a Sunday evening during a holiday weekend, getting her non-functioning AC running again. Peggy Burghardt mentioned a technician working on Memorial Day, explaining every step while laboring extensively to restore her system. These scenarios demonstrate the practical responsiveness that long-time Austin residents have relied on for decades.
Five-star reviews consistently mention same-day or next-day arrival, with multiple customers citing specific technicians including Tyler, Joseph, and Ryan. Reviewers praise fair pricing and thorough explanations, while negative feedback addresses cost concerns. Four of five sampled reviews reference emergency or urgent situations handled on holidays or weekends.
| Sunday | 9 AM–5 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 9 AM–5 PM |
Diagnosing and repairing air conditioning systems, plus complete AC unit installation for new or replacement needs.
Fixing heating system malfunctions and installing high-efficiency furnace units in Austin homes.
Installing, repairing, and maintaining heat pump systems for year-round climate control.
Improving home air quality through ductwork cleaning, filtration upgrades, and system tune-ups.
Seven-day-a-week emergency response including holidays for sudden heating or cooling failures.
Scheduled bi-annual service visits designed to extend equipment life and prevent costly breakdowns.