Honest Air Conditioning and Plumbing

Honest Air Conditioning and Plumbing operates as a dual-trade contractor serving residential clients in Austin and surrounding communities. With 31 customer reviews yielding a 3.1-star average, the company has built a mixed reputation over its years in business. The contractor maintains weekday and weekend availability, opening daily at 7:30 AM to accommodate scheduling flexibility for homeowners managing busy schedules. The phone number (512) 238-2058 connects callers directly to the dispatch line.

The company presents itself as a full-service provider for both air conditioning and plumbing needs, though specific brand partnerships or manufacturer certifications are not detailed on their website. Service offerings include new system installation, routine maintenance, and repair work across both trades. Without access to detailed warranty terms or equipment certifications on file, prospective customers should request documentation of any guarantees or rebates directly during the estimate process.

Customer experiences documented in recent reviews raise notable concerns worth considering. Rick Mathes, a client of nine years, describes a breakdown in communication and transparency regarding a recent repair scenario, noting he was unable to reach a human representative by phone and experienced delays exceeding 24 hours for a callback. His review references an issue with warranty registration that left him responsible for a significant repair cost. These accounts suggest clients may benefit from confirming warranty registration and detailed cost breakdowns before authorizing work.