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Claim This BusinessAbout HVAC PRO TECH
HVAC Pro Tech operates as a licensed HVAC contractor serving Austin and the surrounding Texas communities, including Round Rock and Cedar Park. With a 4.8-star rating drawn from 16 verified customer reviews, the company has established a solid reputation for residential and light commercial heating and cooling solutions. Owner-operated and family-oriented, the business traces its roots to local ownership with Technican Son Truong leading service operations.
What distinguishes HVAC Pro Tech from neighboring contractors is their commitment to rapid-response emergency service. Multiple reviewers specifically note after-hours availability, one customer reported a technician arrived within 30 minutes of an 11:30 PM call during a brutal Texas heat wave when temperatures hovered near 100 degrees. They advertise 24/7 availability for AC and heating emergencies, a critical differentiator during Austin's extreme summer months when system failures can become health hazards.
Customer stories reveal the human side of this operation. Loan Phung described the stress of a broken AC during record heat and the relief when Son Truong arrived in under an hour at nearly midnight, calling the experience amazing and highly recommending the service. Trung Le noted the company handled bothAC servicing and full system replacement, praising honest diagnostics and efficient solutions. Benjamin Lee has remained a customer for five years, entrusting both personal and commercial properties to their care.
What Customers Say
Among 8 visible reviews, 7 award five stars citing quick response times, honest diagnostics, and competitive pricing. The lone one-star review references a road incident rather than actual HVAC service, and reviewers who mention emergency calls report arrival within 30 minutes. Multiple customers name Son Truong and recommend the company for both repairs and system replacements.
Services
24/7 Emergency AC Repair
Immediate response for air conditioning failures, including evenings, weekends, and holidays.
Heating System Repair
Diagnoses and repairs heating units to restore warmth during cold Austin winters.
AC Installation & Replacement
Full system installation for new construction and replacement of aging equipment.
Preventative Maintenance
Regular servicing to extend equipment lifespan and maintain efficiency.
Indoor Air Quality Assessment
Evaluates home air quality and recommends solutions for cleaner indoor environments.
Commercial HVAC Service
Servicing heating and cooling needs for business properties, not just residences.