J&J Cooling and Heating Services LLC

J&J Cooling and Heating Services LLC has served Austin and surrounding communities since being founded in the state. The contractor holds proper licensing for HVAC work in Texas and maintains a 4.8-star rating from 38 verified customer reviews. Based in Austin, the business serves homeowners throughout the metro area including neighborhoods in Travis County and neighboring Williamson County communities.

This contractor distinguishes itself through direct owner-operated service, with John Jaimes handling estimates, diagnostics, and installations personally rather than delegating to varying technicians. Customer reviews reference his approach of explaining system needs in understandable terms while communicating proactively about scheduling, pricing, and any unexpected developments during projects. The business offers standard HVAC services including new system installation, replacement units, and repair work.

Customer experiences demonstrate specific scenarios the contractor has handled. One reviewer describes a same-day that resolved their cooling issue in under 20 minutes without excessive charges. Another highlights John educate them about their system during installation, creating a more informed homeowner. However, one detailed review documents post-installation problems including drainage issues and wall damage that required multiple follow-up visits, ultimately leaving an unresolved dispute about repair responsibility.