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Claim This BusinessParobek Plumbing & A/C has served Austin homeowners since 2015, earning a spotless 5.0-star average across 406 verified reviews. The company holds a state plumbing license and maintains full liability insurance, providing both routine maintenance and emergency repairs for residential plumbing, water heaters, and cooling systems. Technicians regularly serve neighborhoods across East Austin, Circle C Ranch, and the Mueller development area, responding to calls throughout the greater metro.
What distinguishes Parobek is its commitment to same-day service even on weekends, a rare find in Austin's contractor market. Multiple reviewers specifically mention technicians arriving the same day they called, with one customer noting Eric traveled in darkness to resolve a plumbing emergency on a Saturday. The company offers a service club membership that longtime clients describe as the best value in the area, providing discounted diagnostics and priority scheduling. Additionally, technicians carry a range of parts for common repairs, minimizing callback trips.
Customer stories from reviews reveal the depth of expertise across the team. Anthony has returned to the same home for two consecutive years, earning a customer's explicit request to book him again. Justin diagnosed a water heater failure, then coordinated same-day installation through Joseph and Jacob, completing the entire job in one day. Camryn earned praise for diagnostic thoroughness, while Kevin walked a customer through multiple repair options for a complex water heater issue without pushing the most expensive choice.
All eight sampled reviewers award 5 stars, with multiple customers noting they specifically requested the same technician for future service, a strong indicator of trust and loyalty. Four reviewers explicitly mention same-day or Saturday service, highlighting the company's availability during Austin's extreme heat waves and holiday weekends. Pricing appears only in positive context, with one reviewer praising fair quotes.
Seasonal tune-ups, refrigerant recharges, and diagnostics for cooling systems not cooling properly.
Replacement of failing units, SAME-DAY installation options, and diagnostic consultations for no-hot-water scenarios.
Detection and repair of hidden leaks, pipe replacements, and emergency leak response including Saturday calls.
Replacement of faulty water pressure regulators, including city permit pull and inspection coordination.
Thorough problem identification with multiple repair options presented, no pressure to choose the most expensive solution.
Annual membership program providing discounted diagnostics, priority scheduling, and reduced rates on repairs.