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About ProWorx Plumbing LLC
ProWorx Plumbing LLC operates as a fully licensed residential plumbing contractor serving the Austin metro area, including neighborhoods like Hyde Park, Domain, and Mueller. Founded and run by Matt, the company has accumulated 44 verified five-star reviews from Austin homeowners, reflecting consistent top-tier service delivery. The business provides upfront written estimates before commencing any repair work and maintains scheduled arrival times that reviewers specifically commend.
What distinguishes ProWorx from other Austin plumbers is their transparent communication protocol, customers receive text updates during scheduling and on the day of service, including arrival windows. Technician Brayan completed a water heater replacement that reviewer Krystal Karim called incredibly thorough, while technician Bryan handled an insurance claim for reviewer Tyler Griffin, managing all paperwork to facilitate the coverage request. The team adds practical touches like exterior pipe insulation during valve repairs, a detail Mike Carr specifically mentions in his five-star review as going above the original scope.
What Customers Say
All 44 reviews award five stars, with customers repeatedly praising accurate arrival times and upfront pricing that matches quoted estimates. Reviewers mention technicians Matt, Brayan, and Bryan by name, highlighting their respectful demeanor and clean work practices inside homes.
Services
Water Heater Repair & Replacement
Brayan completed a full water heater replacement for a customer, handling diagnostics through install in one appointment.
Leak Detection & Pipe Repair
technicians locate hidden leaks and perform pipe repairs with photos documenting replaced components before covering.
Toilet & Valve Service
Complete toilet repairs and exterior valve replacements, with technicians adding insulation to protect outdoor pipes.
Drain Cleaning & unclogging
Residential drain clearing services using professional equipment, with technicians maintaining clean work areas.
Emergency Plumbing Response
Same-day response for urgent residential calls, with accurate time windows confirmed via text messaging.