Service Wizard Air Conditioning, Heating, and Plumbing

Service Wizard Air Conditioning, Heating, and Plumbing serves Austin and surrounding neighborhoods with a 4.9-star average drawn from 398 client reviews. The contractor operates Monday through Friday from 7:30 AM to 6 PM, with Saturday hours from 8 AM to 5 PM and Sunday availability from noon to 5 PM. This breadth of scheduling reflects a commitment to accessibility for residential customers who need service outside typical business hours. The company handles heating and cooling systems as well as plumbing, positioning itself as a multi-trade resource for homeowners managing both HVAC and plumbing needs.

Reviewers consistently describe a diagnostic-first approach, with technicians taking time to test components thoroughly and present multiple repair options before proceeding. One customer noted the technician photographed both internal and external components during a tune-up, explaining each finding and allowing the homeowner to make informed decisions about next steps. Another reviewer highlighted a full system replacement of two units, characterizing the pricing as reasonable for the work performed. The company has expanded into plumbing services, with at least one reviewer using both their HVAC and plumbing offerings.

Customers named specific technicians in their feedback. Javier performed a tune-up on both a main home AC unit and a separate shop mini-split system, arriving ahead of schedule and documenting everything with photos. Matt handled plumbing work including drain cleaning and provided guidance on reverse osmosis systems and preventive drain maintenance. These named encounters illustrate the hands-on, technician-driven service model that reviewers cited.